AT&T Clec Online






Handbook for 13 States

AT&T Billing Documents and Forms

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NAVIGATION top
  File CLEC Online
  File Prime Access

AT&T Billing Forms top
  File Late Payment Charge Claims
Revised: 11/19/19 File Billing Claims Dispute Form
Revised: 11/19/19 File Billing Claims Re-Dispute Form
  File Collocation Claims
  File Federal and State Specific Tax Forms
Revised: 04/19/13 File Dispute Resolution - Formal Informal
  File ExClaim
  ExClaim (Electronic Exchange of Claims)
Revised: 05/07/03 File Resale Select Bill Date Form (ESBA)
  California ONLY

BAN Establishment Forms top
Revised: 04/28/16 File BAN Request Form - Midwest - UNE - LWC Commercial Agreement
Revised: 04/28/16 File BAN Request Form - Southwest - Resale
Revised: 04/28/16 File BAN Request Form - Southwest - UNE - LWC
Revised: 04/28/16 File BAN Request Form - West - Resale
Revised: 04/28/16 File BAN Request Form - West - UNE LWC
  File (this is not a link) Southeast Q Accounts Please Note:
  all forms are required:
  • Blanket LOA - Southeast
  • Master Account Application - Southeast,
  • Misdirected CLEC CALLS - Southeast
    (for the initial Q-account provide also Proof of PSC/PUC Certification and NECA documents with OCN)
Revised: 04/28/16 File Southeast Blanket LOA
Revised: 04/28/16 File Southeast Master Account Application
Revised: 04/28/16 File Southeast Misdirected CLEC CALLS -
Revised: 04/28/16 File Southeast N-BAN To Establish CLLI
Revised: 04/28/16 File Southeast N-BAN To ADD CLLI to N-BAN

Process top
  File BAN Establishment
  File Billing Adjustments and Claims
  File Electronic Funds Transfer (EFT) - All States
  File FUSF Waiver Certification

Reference top
Revised: 11/29/23 File ABS Billing Escalation Contacts
  File AT&T Daily Usage File
  File EDI 811/864 User Guides - 12 States
  File Slamming
  File UNE Monthly Bill Media & Format Reference
  File Resale Monthly Bill Media & Format Reference

Midwest Region top
  File Billing References

Southeast region top
Revised: 03/05/15 File Introduction
Revised: 03/05/15 File Purpose Statement
Revised: 03/05/15 File Audience
Revised: 03/05/15 File How to Read This Guide
Revised: 03/05/15 File General Assumptions
Revised: 03/05/15 File Billing Accounts
Revised: 03/05/15 File Billing Overview
Revised: 03/05/15 File Daily Processing
Revised: 03/05/15 File Bill Period Processing
Revised: 03/05/15 File Dispute Resolution
  See also: ExClaim application
Revised: 04/21/15 File Cancellation Charge Percentage Chart CRIS/CABS
  July 2005
Revised: 03/05/15 File Billing Format Overview
Revised: 03/05/15 File Custom Large User Bill (CLUB)
Revised: 03/05/15 File CABS Bill layout
Revised: 03/05/15 File J and N Bill layout
Revised: 03/05/15 File Billing and Delivery Options
Revised: 03/05/15 File CRIS Billing Options
Revised: 03/05/15 File CABS Billing Options
Revised: 03/05/15 File EDUF General Overview
Revised: 03/05/15 File Access Daily Usage File
Revised: 03/05/15 File Optional Daily Usage File
Revised: 03/05/15 File Enhanced Options Daily Usage File
Revised: 03/05/15 File Connect Direct
Revised: 03/05/15 File Billing Terminology
Revised: 03/05/15 File FAQ
  File Understand your Bill - Southeast Only

Southwest Region top
  File Billing And Service Guides, Interconnection
  File Data Exchange Binder
  File Monthly Statement Guides

West Region top
  File Billing References
 
  • AT&T 2 State Customer Service Record
  • AT&T 2 State Enhanced Summary Billing Arrangement (ESBA)
  • AT&T 2 State General Billing Overview
  • AT&T 2 State General UNE Billing Information
  • AT&T 2 State Resale Billing-Usage
  • San Diego Surcharge Advisory
  File Monthly Statement Guides