AT&T Clec Online

Handbook for 13 States

End-User Return

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End User Return to AT&T

AT&T's policy on End-User Returns to AT&T requires:

The winning CLEC to negotiate with the losing CLEC and provide AT&T with the circuit ID for the loop requested.

When the circuit ID is provided, AT&T will:

Assume authority to disconnect the UNE loop from the old CLEC and reassign the loop to the new CLEC when an end user is returning to AT&T.

This process benefits all parties by ensuring the reuse of the original loop, thereby conserving scarce facilities and reducing ordering intervals. Additionally, consistent with stated policy, AT&T is removed from the role of negotiator between two competing CLECs and the management of loop disconnects pending order buckets.

This policy represents a departure from previous positions that maintained the reconfiguration of two unlike services would always require two LSRs from the winning CLEC. The revised policy for when an end user returns to AT&T is a compromise that intentionally seeks to trade the work involved with managing pending orders for the internal completion of the loop disconnects.

If the winning CLEC does not provide the circuit identification, AT&T will re-provision the loop with new facilities. The overall timing of the reconfiguration will be dependent upon the losing CLEC. Without a release of the UNE loop, AT&T will have to provision a new loop that will create additional delay in establishing the service.