
CLEC Wireline Local Interconnect
This site only is for CLEC Wireline Local Interconnection.
All Wireless and IXC (FGD) Interconnection uses Wholesale Prime Access Website
Getting Started/CLEC Start-Up Steps | top | |||
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Getting Started for CLEC/Local Services | |||
All CLECs must have a negotiated and commissioned approved Interconnection Agreement [ICA] prior to implementing an Interconnection network. | ||||
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New Customer Package for Access Services | |||
CLEC Start-Up Steps for Access Services out of Tariff/Guidebook All Start-Up steps and forms must be confirmed ‘Complete’ by the AT&T CLEC Start-Up Team before CLEC can:
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FAQs/Contacts | top | ||
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Revised: 09/19/23 |
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All Regions/States CLEC Local Interconnection FAQs & Contacts | |
Revised: 01/31/19 |
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All Regions/States General Information for Local Interconnection Trunks (LIT) |
Network Forms & Exhibits All Regions/States | top | |||
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Revised: 07/31/24 |
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All Regions/States - Network Interconnection Sheet (NIS & Trunking) | ||
The NIS is utilized for new & major network interconnection changes. All simple augment, downsize, build and kill, switch decoms should utilize the 'Network Change Form' | ||||
Revised: 07/10/23 |
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All Regions/States - Network Change Form | ||
The 'Network Change Form' replaced the Stand Alone Forecast & Augment/Downsize Forms. | ||||
Revised: 01/28/25 |
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All Regions/States - Reverse NIS | ||
The Reverse NIS provides the following information: LATAs, STPs, Tandems/PCs, End Offices/PCs, Rate Centers, Wire Centers. |
Network Forms & Exhibits Region Specific | top | |||
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Revised: 02/10/20 |
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SE Region/9-State Jurisdictional Factors Reporting Form RF-3995 | ||
AL, FL, GA, KY, LA, MS, NC, SC, TN - The following jurisdictional factors are required for interconnection and must be reported & on file prior to ASR issuance: TPIU, PIUE, PLU, PLF. | ||||
Revised: 02/08/19 |
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SE Region/9-State Midspan Fiber Meet Checklist Form | ||
AL, FL, GA, KY, LA, MS, NC, SC, TN |
Network Guides/Tech Pubs All Regions/States | top | |||
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All Regions/States - Tandem Homing Plan & Regional Data Information | |||
Follow above link and go to: Reference Materials > Wholesale Carrier Information Section > Tandem Homing Plans and Office | ||||
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All Regions/States - Read the 'Roll and Groom' Document for Process Information | |||
Go to the above link and go to: Ordering > Universal Project Spreadsheets > Roll & Groom Information on the Roll/Groom process, contact emails, etc. Information on the Roll/Groom process, contact emails, etc. | ||||
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All Regions/States - Prime Access: Roll/Groom Process & Universal Projects Spreadsheets Page | |||
Go to the above link and go to: Ordering > Universal Project Spreadsheets. Utilize the appropriate form for your needs. Based on the 'Roll and Groom' Process Document Instructions. | ||||
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All Regions/States - Prime Access: AT&T 21-State Project Criteria Guidelines Page | |||
Follow above link and go to: Ordering > Project Criteria & Standard Interval Guide > AT&T 21 State Project Criteria Guidelines. Project Criteria & Standard Intervals | ||||
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All Regions/States 911 Product Guide | |||
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All Regions/States OS/DA | |||
Operator Services/Directory Assistance | ||||
Revised: 01/28/25 |
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ALL Regions/States - Access Services Project Quantities (Non-local DS0 CLEC) | ||
Access Services, Rolls & Grooms Project Quantities. Does not apply to Wire-line DS0 CLEC Trunking (NIT Group level) trunking. |
Network Guides/Tech Pubs Region Specific | top | |||
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MW-SW-W Region/12-State - Bridging & Hubbing Guides | |||
Follow above link and go to: Ordering > Bridging and Hubbing Guides. CLEC's must review the Bridging & Hubbing Guides when designing a facility serving arrangement with AT&T (the ILEC) so that such arrangements are compliant with the NECA Tariff F.C.C No. 4 requirements. CA, NV, AR, KS, MO, OK, TX, IL, IN, MI, OH, WI | ||||
Revised: 02/08/19 |
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SE Region/9-State Jurisdictional Factors Reporting Guide | ||
Use the RF-3995 Form. AL, FL, GA, KY, LA, MS, NC, SC, TN | ||||
Revised: 02/08/19 |
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SE Region/9-State Midspan Fiber Meet Guide | ||
Use the SE Region/9-State Midspan Fiber Meet Checklist Form. AL, FL, GA, KY, LA, MS, NC, SC, TN | ||||
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SE Region/9-State Customer Network Management (CNM) FlexServ Overview Guide | |||
AL, FL, GA, KY, LA, MS, NC, SC, TN | ||||
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MW Region/5-State 911 Trunk Group Design Guides (TGDG) and Selective Router Table | |||
IL, IN, MO, OH, WI | ||||
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SE Region/9-State 911 Trunk Group Design Guide (TGDG) and Selective Router Table | |||
AL, FL, GA, KY, LA, MS, NC, SC, TN | ||||
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SW Region/5-State 911 Trunk Group Design Guides (TGDG) and Selective Router Table | |||
AR, KS, MO, OK, TX | ||||
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West Region/2-State 911 Trunk Group Design Guides (TGDG) and Selective Router Table | |||
CA, NV | ||||
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MW-SW-W Region/12-State TIKI Report | |||
CLEC Specific Reports- TIKI Reports, requires User ID/Password. CA, NV, AR, KS, MO, OK, TX, IL, IN, MI, OH, WI | ||||
Revised: 03/13/19 |
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MW-SW-W Region/12-State TIKI Report Example | ||
The TIKI Report is a trunk circuit (TSC) utilization report using time consistent busy hour on the most recent 20 average business days. CA, NV, AR, KS, MO, OK, TX, IL, IN, MI, OH, WI | ||||
Revised: 02/08/19 |
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MW-SW-W Region/12-State TIKI Report-Field Descriptions and Definitions | ||
CA, NV, AR, KS, MO, OK, TX, IL, IN, MI, OH, WI |
Ordering Guides All Regions/States | top | |||
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Revised: 01/16/19 |
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All Regions/States ICSC Codes | ||
Revised: 02/21/19 |
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All Regions/States Standard Trunk Interval Matrix | ||
Interconnection and 911 Trunks | ||||
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All Regions/States ASR Order Examples for Local Interconnection Ordering | |||
[Includes ASR Guide for Translations Overflow Change, Translations 911 dESN/PSAP Change, & CCEA Format] | ||||
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All Regions/States Ordering Guides for Local Interconnection (ASR) | |||
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All Regions/States Carrier Coding Guide | |||
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All Regions/States Access to OSS Tools - User Guide | |||
Access to Operation Support Systems, Applications and Tools | ||||
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All Regions/States CAFE Getting Started Training Guide | |||
Follow above link and go to: Ordering > Common Access Front End (CAFÉ) > CAFÉ Getting Started Training. Common Access Front End-CAFE order system. Training Guide for CAFE: Create ASRs, Pre-Order Tools, View ASRs/DLRs/CSRs. Will need to request access to CAFE via the 21-State CAFE Access Form. | ||||
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All Regions/States 21 State CAFE Access Form | |||
Follow above link and go to: Ordering > Common Access Front End (CAFÉ) > CAFÉ Access Request Form. Administrative Forms, Common (21-State) | ||||
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CAFE Portal | |||
Online Resources, CAFE |
Ordering Guides Region Specific | top | |||
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MW-SW-W Region/12-State Access T1 ASR Guide | |||
Utilize the '12-State Standalone T1 Access ASR Guide', REQTYP = SD. This is for the T1 facilities that support the Meet-Point TGs [MD, Interlata/IXC traffic] and Ancillary [OS/DA, 911, Choke/Mass Calling] TGs, that are out of Access Tariff/Guidebook and not treated as local interconnection facilities- cannot be issued on a Combo ASR (Trunks & Facilities). CA, NV, AR, KS, MO, OK, TX, IL, IN, MI, OH, WI | ||||
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MW Region/5-State ASR 911 Trunk Guide | |||
IL, IN, MI, OH, WI |
Contacts All Regions/States | top | |||
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IS Call Center | |||
The IS Call Center (ISCC) is the primary point of contact for information systems (IS) issues related to Operational Support System (OSS) access [i.e. CAFE, EBTA, ExClaim]. | ||||
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Ordering Contacts - LSC | |||
Primary & Single Point of Contact for ALL Ordering items, including any escalations regarding ASRs submitted to the LSC. Function = Ordering, State, Product = Interconnection / 911 | ||||
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Ordering Contacts – ASC/DCOE | |||
Utilize the appropriate tab for the center to find appropriate contact information. Primary & Single Point of Contact for ALL Ordering items, including any escalations regarding ASRs submitted to the ASC. ASC-WSC-DCOE Escalation Contacts. | ||||
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Provisioning Contacts - Trunks/DS0s and DS1s/T1s (Local & Access) | |||
Utilize the appropriate tab for the level of service for appropriate contact information. Primary & Single Point of Contact for ALL Provisioning items, including any escalations. Message Trunks and DS0s/DS1s contacts (CSPC). | ||||
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Maintenance Contacts - DS0s/Trunks, DS1s/T1s (Local & Access) | |||
Choose appropriate link for level of service under the Maintenance section. Primary & Single Point of Contact for ALL Maintenance items, including any escalations. DS0/Trunk, DS1/T1 Services. All escalations must be submitted via electronic means provided by AT&T to establish trouble ticket priority (i.e. EBTA). | ||||
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EBTA Training | |||
Electronic Bonding Trouble Administration gives you an electronic connection to streamline the trouble reporting process & obtain frequent status reports, minimizing manual telephone calls to the Maintenance Work Centers. NOTE: Requires EBTA application update via your CLEC Profile, Section- 'Customer Identification, Applications, Ordering' -OSS, Other Applications. May refer to the ‘Access to OSS Tools – User Guide’. | ||||
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Web Toolbar EBTA GUI User Guide | |||
Provides overview of the EBTA tool, includes specific fields and their definitions. | ||||
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Billing Contacts | |||
Choose appropriate link for level of service under the Billing section. Primary & Single Point of Contact for ALL Billing items, including any escalations and Billing Claims. | ||||
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Billing Claims Dispute Form | |||
Billing Claims Dispute Form and Billing Claims Re-Dispute Forms. NOTE: Use ExClaim to electronically submit Billing Claims. | ||||
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ExClaim Training | |||
Electronic Exchange of Claims is a mechanized application which provides many benefits, including the ability to submit, view & track billing claims. NOTE: Requires ExClaim application update via your CLEC Profile, Section- 'Customer Identification, Applications, Ordering' -OSS, Other Applications. May refer to the ‘Access to OSS Tools – User Guide’. |