AT&T Clec Online

Getting Started

CLEC Customer Service Contacts

  File Customer Service Contacts
This section contains the roles and responsibilities for the Customer Service Contacts. This includes the following: IS Call Center (ISCC) Local Service Center (LSC) Mechanized Customer Production Center (MCPSC) Senior Carrier Account Manager (SrCAM) Wholesale Support Managers (WSM)
  File Escalation Matrix
This secure/protected section contains escalation processes matrices that will allow the CLEC to expedite the resolution of problems should they arise.