AT&T Clec Online

IS Call Center

How to Contact Us

You can contact the IS Call Center by calling 877-681-2271 and selecting option 3 from the menu.
Trouble tickets must be opened with the IS Call Center prior to beginning any escalation process. For escalating above the IS Call Center, please contact the individuals listed below.
IS Call Center Escalation Contacts

We handle all OSS system availability or connectivity issues. In addition, we handle all initial network setup (circuit, firewall, IP issues) and file transfer setup issues.

Brian Godwin 404-323-8513 (office) BEST to escalate through
Steve Long 314-295-5841 (office)
Roderick Longs 314-450-3374 (office)
Senior Technical Director for Issues Above
Gregory Rounds   314-340-0603
Brian Godwin  404-323-8513


User ID set up or processing issues.
We handle all User ID set up or processing issues
Laura Diesen  314-340-9319 (office)
Brenda Kendrick  972 -405-6360
Senior Technical Director for ID Issues
Gregory Rounds 314-340-0603
Brian Godwin 404-323-8513