AT&T Clec Online






Handbook for Arkansas, Kansas, Missouri, Oklahoma, Texas

Structure Access 21 State

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The Structure Access page of CLEC Online has been updated to make it more user friendly and easier to find what you are looking for.

Just click on the link in the "I Want To..." section to be taken to that topic.

 

I Want To...

 

Negotiate a new Structure Access Agreement 

If you would like to enter into a Structure Access Agreement with AT&T in order to attach to AT&T’s structures, please follow the appropriate process below based on the type of provider you are:

  1. Competitive Local Exchange Carrier (CLEC), Wireless Carrier (CMRS), Cable TV Provider (CATV), and Broadband Internet Access Service Provider (BIAS) will follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the Negotiations Request Team at m41654@att.com.
  2. If you are not one of the providers listed above in item 1, follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the AT&T National Joint Utility Team at g13922@att.com.

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Amend my existing Structure Access Agreement 

If you have an existing Structure Access Agreement with AT&T in order to attach to AT&T’s structures and want to amend that agreement, please follow the appropriate process below based on the type of provider you are:

  1. Competitive Local Exchange Carrier (CLEC), Wireless Carrier (CMRS), Cable TV Provider (CATV), and Broadband Internet Access Service Provider (BIAS) will follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the Negotiations Request Team at m41654@att.com and indicate in the body of the email that you want to amend your existing agreement.
  2. If you are not one of the providers listed above in item 1, follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the AT&T National Joint Utility Team at g13922@att.com and indicate in the body of the email that you want to amend your existing agreement.

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Assign my Structure Access Agreement and/or assets to another company 

If you are an existing attacher on AT&T structure and would like to assign the existing Structure Access Agreement with AT&T and/or the occupancy permit(s) issued by AT&T pursuant to the existing Structure Access Agreement to another company, please follow the appropriate process below based on the type of provider you are:

  1. Competitive Local Exchange Carrier (CLEC), Wireless Carrier (CMRS), Cable TV Provider (CATV), and Broadband Internet Access Service Provider (BIAS) will follow the process listed below:
    1. Complete the Assignment Request Form.
    2. Submit the completed form along with any required documentation to the Negotiations Request Team at m41654@att.com.
  2. If you are not one of the providers listed above in item 1, follow the process listed below:
    1. Complete the Assignment Request Form.
    2. Submit the completed form along with any required documentation to the AT&T National Joint Utility Team at g13922@att.com.

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Change my company's name on my existing agreement and within AT&T's systems 

If you have an existing Structure Access Agreement with AT&T in order to attach to AT&T’s structures and want to amend that agreement change the name of company listed in the agreement and AT&T’s systems, please follow the appropriate process below based on the type of provider you are:

  1. Competitive Local Exchange Carrier (CLEC), Wireless Carrier (CMRS), Cable TV Provider (CATV), and Broadband Internet Access Service Provider (BIAS) will follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the Negotiations Request Team at m41654@att.com and indicate in the body of the email that you want to amend your existing agreement.
  2. If you are not one of the providers listed above in item 1, follow the process listed below:
    1. Complete the Structure Access Negotiations Request Form.
    2. Submit the completed form along with any required documentation to the AT&T National Joint Utility Team at g13922@att.com and indicate in the body of the email that you want to amend your existing agreement.

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Contact the local AT&T Structure Access Team 

Current contacts for the AT&T Structure Access Team can be found here: Points of Contact for Structure Access

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Add, update, or remove authorized contacts for my company

Only those individuals listed in AT&T’s system as an authorized contact for your company will be allowed to act on your company’s behalf associated with your Structure Access Agreement. To add, remove, or update an authorized contact for your company, please follow the process listed below:

NOTE: It is very important that your contacts are up to date to ensure that you are receiving notices sent out from AT&T concerning AT&T structure access.

  1. Complete the Letter of Authorization for Applications, Record Reviews, Billing, & Notices (LOA) for all contacts to be added, removed, or edited.
  2. Submit the completed form to the appropriate contact listed in the Points of Contact for Structure Access.

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Access the AT&T Facility Portal

The AT&T Facility Portal provides access to AT&T solely owned and jointly owned pole data in California and Nevada. This pole data is currently only available to the following groups: California Public Utilities Commission Staff, California state and local government officials, Major Pole Owners in California, and 3rd Party Attachers within California or Nevada (requires an active structure access agreement with AT&T).

If you meet the requirements listed above and would like to request access to the AT&T Facility Portal, please follow process listed in the  AT&T Facility Portal Access Instructions.

Additional information concerning the AT&T Facility Portal can be found below:

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View AT&T Structure Access guidelines

AT&T's Structure Access guideline documents are shown below:

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Request AT&T pole or conduit records

NOTE: To view AT&T pole or conduit records, you must have an active Structure Access Agreement with AT&T that includes the specific state where the facilities are located and you must be listed as an authorized contact within AT&T’s system for the company listed in the agreement.

  1. Complete the Records Review Request (REC-REV-002).
  2. Submit the completed form to the appropriate contact listed in the Points of Contact for Structure Access.

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Submit a standard Structure Access attachment request

The structure access process starts when an Attaching Party notifies AT&T of its wish to access AT&T's structure.

The Attaching Party should complete all required fields on the application form(s), provide all the applicable information required on the form, and submit the request to the Local Structure Access Team.

The following table lists various types of information that an Attaching Party may be required to provide:

Pole
All drawings or maps that provide details for the location of the work to be performed, the type of work being done, and any schematics/details of facilities being placed.
Municipality and street names/addresses, primary & subsequent placement paths, identity of subject AT&T poles including pole number(s) and latitude/longitude.
Location, type, size, weight, height of attachment(s) and equipment being placed to include ancillary equipment, splices, and cable loops.
Existing attachment(s) and height(s) for any attachment(s) on the pole(s).
All make-ready work required by any existing attacher.
Attaching Party point of contact and telephone number/email along with company doing work.
Conduit
All drawings or maps that provide details for the location of the work to be performed, the type of work being done, and any schematics/details of facilities being placed.
Identification of start and end of work, i.e. MH or bldg. number, street address, distance to next MH.
Cable outside diameter (OD), cable type (copper, fiber, coaxial), number of tubes, voltage to ground and maximum current of any conductor, spare ducts/innerducts.
Splices and/or how much slack to be placed in a MH.
Make-ready work required with details, including knockouts or core boring required.
Attaching Party point of contact and telephone number/email along with company doing work.

 Pole Attachment Request

  1. Prior to performing the make-ready survey and submitting a pole attachment request, the Attaching Party should obtain AT&T pole records for the area of interest by submitting a request for AT&T pole records.
  2. Complete the Application (APP-002).
  3. Complete the Pole Data Sheet (POLE-DATA-003) for all poles associated with the request.
    1. Refer to the Pole Data Sheet Instructions document for instructions on completing the Pole Data Sheet.
  4. Complete pole loading for each pole associated with the request. Files should contain only 1 pole per file (i.e. do not lump all poles into a single file) and each file name should start with "PLA-" (e.g. PLA-Pole1-126 Main St.pdf)
  5. Create a map of the proposed path that includes all poles associated with the request.
  6. Submit all completed documents listed above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

Conduit Attachment Request

  1. Follow the Manhole Access process to perform the required make-ready survey of the affected manholes.
  2. Complete the Application (APP-002).
  3. Complete the Conduit Data Sheet (COND-001).
  4. Complete a Manhole Detail Requirements (MHDET-001) sheet for each manhole associated with the request.
  5. Complete a Manhole/Vault Access (MHACC-002) for each manhole associated with the request that will require entry for facility placement.
  6. If the request proposes core boring a manhole, complete the Request to Core Bore or Modify Manhole (CORE-002) form for each manhole where you are proposing to core bore or modify the manhole.
  7. Create a map of the proposed path that includes all manholes associated with the request.
  8. Submit all completed documents identified in items 2-7 above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Submit a One Touch Make Ready (OTMR) Structure Access attachment request

IMPORTANT: An Attaching Party wishing to request access to AT&T structure utilizing OTMR must have an existing executed agreement (Category B agreement or FCC agreement) that contains the OTMR provisions.
If you do not currently have an agreement with the OTMR provisions and would like to amend your agreement to have them added, follow the Structure Access Agreement amendment process.

The structure access process starts when an Attaching Party notifies AT&T of its wish to access AT&T's structure.

The Attaching Party should complete all required fields on the application form(s), provide all the applicable information required on the form, and submit the request to the Local Structure Access Team.

The following table lists various types of information that an Attaching Party may be required to provide:

Pole
All drawings or maps that provide details for the location of the work to be performed, the type of work being done, and any schematics/details of facilities being placed.
Municipality and street names/addresses, primary & subsequent placement paths, identity of subject AT&T poles including pole number(s) and latitude/longitude.
Location, type, size, weight, height of attachment(s) and equipment being placed to include ancillary equipment, splices, and cable loops.
Existing attachment(s) and height(s) for any attachment(s) on the pole(s).
All make-ready work required by any existing attacher.
Attaching Party point of contact and telephone number/email along with company doing work.
  1. Prior to performing the make-ready survey and submitting a pole attachment request, the Attaching Party should obtain AT&T pole records for the area of interest by submitting a request for AT&T pole records.
  2. View the current list of AT&T authorized contractors or Attacher authorized contractors to identify contractors approved to perform the proposed work associated with the request.
  3. Complete the Application (APP-002) and indicate that the request is for OTMR.
  4. Complete the Pole Data Sheet (POLE-DATA-003) for all poles associated with the request.
  5. Complete pole loading for each pole associated with the request. Files should contain only 1 pole per file, i.e. do not lump all poles into a single file.
  6. Create a map of the proposed path that includes all poles associated with the request.
  7. Submit all completed documents listed above to the Local Structure Access Team.

Once permitted by AT&T to attach and perform the approved One Touch Make Ready on an AT&T pole (or AT&T owned grade on a jointly owned pole), Attaching Party must provide notification of the start date and completion date of all make-ready work performed on AT&T attachments as follows:

  1. Prior to performing the permitted make-ready on AT&T attachments located on an AT&T pole (or AT&T owned grade on a jointly owned pole), Attaching Party will complete the AP Notification of MR Construction Start date ATT Poles form and submit it to the issuer of the permit.
  2. Upon completion of the permitted make-ready on AT&T attachments located on an AT&T pole (or AT&T owned grade on a jointly owned pole), Attaching Party will complete the AP Notification of MR Construction Complete date ATT Poles form and submit it to the issuer of the permit.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Submit a notification to overlash an existing attachment

  1. Complete the Notification to Overlash/Rebuild (NOR) form.
  2. If the form indicates pole loading is required, complete pole loading for each pole associated with the notification. Files should contain only 1 pole per file, i.e. do not lump all poles into a single file.
  3. Create a map of the proposed path that includes all poles associated with the notification.
  4. Submit all completed documents listed above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Submit a request to rebuild an existing attachment

  1. Complete the Notification to Overlash/Rebuild (NOR) form.
  2. If the form indicates pole loading is required, complete pole loading for each pole associated with the notification. Files should contain only 1 pole per file, i.e. do not lump all poles into a single file.
  3. Create a map of the proposed path that includes all poles associated with the notification.
  4. Submit all completed documents listed above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Access an AT&T manhole for maintenance or presurvey work

  1. Complete the Manhole/Vault Access (MHACC-002) form.
  2. Create a map of the proposed path that includes all manholes/vaults associated with the request.
  3. Submit all completed documents listed above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Submit a request for an emergency conduit reservation

  1. Complete the Request for Emergency Conduit Reservation (EMER-002) form.
  2. Complete a Manhole/Vault Access (MHACC-002) for each manhole associated with the request that will require entry for facility placement.
  3. If the request proposes core boring a manhole, complete the Request to Core Bore or Modify Manhole (CORE-002) form for each manhole where you are proposing to core bore or modify the manhole.
  4. Create a map of the proposed path that includes all manholes associated with the request.
  5. Submit all completed documents listed above to the Local Structure Access Team.

IMPORTANT: Some areas may require additional documents beyond what is outlined above. Please reach out to the Local Structure Access Team to ensure you have all required documentation for a complete request prior to submittal.

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Request make ready for AT&T attachments on a non-AT&T owned pole

To request make ready be performed for AT&T attachments on a non-AT&T owned pole, provide your name, address, phone number, email address, and a brief desciprition of the work requested to the appropriate contact listed below:

State Email Phone
AL, FL, GA, IL, IN, KY, LA, MI, MS, NC, OH, SC, TN, WI gen1361@att.com 888-901-2779
CA, NV g24685@att.com 888-964-7072
AR, KS, MO, OK, TX g12599@att.com 888-964-7072

 

 

 


 

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Notify AT&T of One Touch Make Ready construction start or completion affecting AT&T attachments on foreign owned (FO), non-AT&T poles

Upon receiving an OTMR permit from the pole owner to perform make-ready construction affecting AT&T attachments on a non-AT&T owned or jointly owned pole, Attaching Party must provide notification of the start date and completion date of all make-ready work performed on AT&T attachments as follows:

  1. Prior to performing the permitted make-ready affecting AT&T attachments, Attaching Party will complete the AP Notification of MR Construction Start date FO Poles form and submit it to the issuer of the permit.
  2. Upon completion of the permitted make-ready on AT&T attachments located on an AT&T pole (or AT&T owned grade on a jointly owned pole), Attaching Party will complete the AP Notification of MR Construction Complete date FO Poles form and submit it to the Local Structure Access Team.

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Invoke the self-help remedy for make-ready work affecting AT&T attachments

When an Attaching Party elects to invoke the self-help remedy for make-ready work affecting AT&T attachments, Attaching Party must provide notification of the start date and completion date of all make-ready work performed on AT&T attachments as follows:

  • AT&T Owned or Jointly Owned Poles

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Notify AT&T of my removal of attachment(s)

When Attaching Party no longer intends to occupy space in or on AT&T's structure, Attaching Party must provide written notification to AT&T by completing Notification of Surrender or Modification of Attachment License form and submit it to the Local Structure Access Team.

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Access and view my Structure Access billing

  • Lease Billing (Annual/Semi-annual)
    • The following job aid provides instructions on how to access your annual/semi-annual Structure Access invoice(s): Annual/Semi-Annual Invoice Retrieval Job Aid
    • For questions or disputes associated with your annual/semi-annual lease billing from IBIS or LSB:
  • Project Construction Billing
    • To pay your project construction bill online, navigate to https://www.att.com/acctsvcs/fastpay
    • For questions concerning your project construction billing, please reach out to the AT&T Collections team at 1-888-827-3237.
    • Disputes associated with your project construction bill should be directed to the AT&T Project Manager associated with your request.

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AT&T authorized contractors

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Become an AT&T authorized contractor

Contractors wishing to become an AT&T authorized contractor must reach out to the appropriate contact listed below:

Civil Engineering for conduit/pole attachment
Conduit or Pole attachment pre-construction survey
Area Contact Name Contact Email
TX: Dallas/Fort Worth, Houston Paul Hensley ph2843@att.com
TX: Austin Corey Cahill cc7843@att.com
TX: South Texas Steve Hintzel sh5448@att.com
OK Robin Taylor rt7284@att.com
AR, MO, KS Mike Pauls mp1232@att.com
NV Esmeralda Morales em891s@att.com
CA Erika Dubois ej2812@att.com
IL, IN, KY, MI, OH, TN, WI David McCarty dm8215@att.com
AL, FL, GA, LA, MS, NC, SC Craig Beasley cb0604@att.com

 

 

 

 

 

 

 

 

 

 

 

Conduit/duct placement
Pole attachment make-ready work
Area Contact Name Contact Email
TX: Dallas/Fort Worth David Buford db3524@att.com
TX: Austin Corey Cahill cc7843@att.com
TX: South Texas Steve Hintzel sh5448@att.com
TX: Houston Christina Daniel cc7984@att.com
OK Robin Taylor rt7284@att.com
AR, KS, MO Mike Pauls mp1232@att.com
CA: Sacramento Rebbeca Robideaux rr3159@att.com
CA: Los Angeles, Southern California Jonine Lowery jr3217@att.com
CA: Fresno Esmeralda Morales em891s@att.com
CA: North Bay, South Bay Mike Wabakken mw1325@att.com
NV Esmeralda Morales em891s@att.com
IN, MI, WI Dewey Drumm dd1734@att.com
IL, KY, OH Chad Catlett cc7569@att.com
AL Stacey Scarboro ss0031@att.com
AL Lynn Wallace lw8449@att.com
FL, LA Greg Kessell gk9318@att.com
MS Sam Alpeyeva sg202a@att.com
MS Lynn Wallace lw8449@att.com
GA, SC Stacey Scarboro ss0031@att.com
GA, SC, NC Scott Beazley sb3588@att.com
NC, TN Sam Alpeyeva sg202a@att.com
TN Eric James ej5673@att.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Attacher authorized contractors

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Add an Attacher authorized contractor
IMPORTANT: An Attaching Party wishing to add an Attacher authorized contractor must have an existing executed agreement (Category B agreement or FCC agreement) that contains the FCC 18-111 provisions.
If you do not currently have an agreement with the FCC 18-111 provisions and would like to amend your agreement to have them added, follow the Structure Access Agreement amendment process.

Complete the Applicant Submission of Authorized Contractor form and submit it to the email address listed on the form. Refer to the Applicant Submission of Authorized Contractor Instructions document for instructions on completing the Applicant Submission of Authorized Contractor form.

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View the current AT&T Structure Access rates

The current AT&T Structure Access rates:

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Contacts top
  File Points of Contact

Guidelines top
Revised: 07/31/19 File Guidelines for Boxing and Bracketing
Revised: 01/03/25 File Annual/Semi-Annual Invoice Retrieval Job Aid
Revised: 10/31/23 File Structure Access Application Process
Revised: 05/29/24 File Structure Access Guidelines

Forms top
Revised: 08/07/23 File Assignment Request Form
Revised: 08/02/24 File Structure Access Negotiations Request Form
Revised: 08/21/24 File Application (APP-002)
Revised: 03/15/21 File Conduit Data Sheet (COND-001)
Revised: 10/17/23 File Letter of Authorization for Applications, Record Reviews, Billing & Notices (LOA)
Revised: 03/15/21 File Manhole Detail Requirements (MHDET-001)
Revised: 03/15/24 File Manhole/Vault Access (MHACC-002)
Revised: 03/23/22 File Notification of Surrender or Modification of Attachment License (SUR-MOD)
Revised: 08/15/24 File Notification to Overlash/Rebuild (NOR)
Revised: 03/15/21 File Pole Data Sheet (POLE-DATA-003)
Revised: 08/01/18 File Pole Data Sheet Instructions
Revised: 05/29/24 File Records Review Request (REC-REV-002)
Revised: 03/15/21 File Request for Emergency Conduit Reservation (EMER-002)
Revised: 03/15/21 File Request to Core Bore or Modify Manhole (CORE-002)

Attacher Notification of Construction Start and Completion forms top
Revised: 12/07/21 File AP Notification of MR Construction Complete date ATT Poles
Revised: 12/07/21 File AP Notification of MR Construction Complete date FO Poles
Revised: 12/07/21 File AP Notification of MR Construction Start date ATT Poles
Revised: 12/07/21 File AP Notification of MR Construction Start date FO Poles

FCC 18-111 Order Forms top
  File Please Note:
  * These forms are only to be used if an Attaching Party has an executed Category B or FCC Agreement and wishes to invoke any part of the FCC 18-111 Order. An Attaching Party wishing to execute a new, or amend an existing, Structure Access agreement to include these provisions must submit a request per the New Agreement Negotiation Process listed on this page.
Revised: 07/28/23 File Application (APP-002)
Revised: 07/30/24 File Applicant Submission of Authorized Contractor Instructions
Revised: 07/30/24 File Applicant Submission of Authorized Contractor
Revised: 07/12/23 File Notification to Overlash/Rebuild (NOR)

AT&T Authorized Contractor List top
Revised: 10/29/24 File Civil Engineering for conduit/pole attachment
Revised: 10/29/24 File Conduit cable/duct placement
Revised: 10/29/24 File Conduit or Pole attachment pre-construction survey
Revised: 10/29/24 File Pole attachment make-ready work

Attacher Authorized Contractors Within the Communications Space top
Revised: 12/02/24 File POLE-MAKE-READY-IN-COMM-SPACE
Revised: 10/07/24 File POLE-SURVEY

Attacher Authorized Contractors Above the Communications Space top
Revised: 07/03/19 File Pole Make ready Above Comm Space

Rates and Optional Agreements top
  File Rates and Optional Agreement

AT&T Facility Portal top
Revised: 04/02/24 File AT&T Facility Portal Access Instructions
Revised: 04/02/24 File AT&T Facility Portal Access Agreement
Revised: 04/02/24 File AT&T Facility Portal Glossary
Revised: 04/02/24 File AT&T Facility Portal FAQ
Revised: 04/02/24 File AT&T Facility Portal Security Questions and Response
Revised: 04/02/24 File AT&T Facility Portal Pole Data Retrieval and Attachment Data Upload Job Aid
Revised: 04/02/24 File Pole Attachment DB Phase 2 Schema Details
Revised: 06/24/24 File FUTURE – Facility Portal Pole Information Report Job Aid
Revised: 06/24/24 File FUTURE – Facility Portal Pole Attachment Request Job Aid
Revised: 06/24/24 File FUTURE – Facility Portal Conduit Attachment Request Job Aid

Regional top
Revised: 07/31/19 File West-AT&T CA Conduit Mapping Protocol
Revised: 07/31/19 File West-AT&T California Structure Access Protocol Addendum,
  File West-California General Order
Revised: 05/05/20 File West-AT&T CA Max Grade\Conduit Map Req Form
Revised: 05/05/20 File West-AT&T CA Non-Disclosure Agreement
Revised: 08/21/20 File West – Make Ready Form
Revised: 09/29/20 File West – Applicant Notice