AT&T Clec Online






Handbook for Illinois, Indiana, Michigan, Ohio, Wisconsin

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This section contains training common to all Wholesale Carrier/Customers.

Contact your account team to arrange for specialized training sessions.

Additional training downloads: Carrier Training Download Center



General top
  File Download Center
  Select From a variety of courses. For ZIP files: Save file, then unzip. (Alternate path for course linked below)
  File CLEC Leader Led Training
  As courses are available, the page will be updated.
Revised: 02/15/19 File Using The Zip Files

Collocation top
  File User ID Forms and Requests
Revised: 06/07/12 File AT&T Common Tool for Space
  The ACT tool was designed to provide a single source portal for all collocation needs in the AT&T 22 state footprint. The tool was designed to further mechanize and streamline the collocation ordering and provisioning process. User name and passwrod required. (User Guide: Overview/Training)

Directory Listings Requests top
Revised: 12/13/17 File 12-State Directory Listing Requests
  Self Paced Training
Revised: 10/11/10 File SE - Directory Listing Requests
  Self Paced Training
  File Alphabetization
  File CLEC Directory Matters Reference Guide (DMRG) for Caption & Indented Listings
  File CLEC Directory Matters Reference Guide Non-Caption Listings

Local Product Ordering top
Revised: 04/22/10 File 13-State Batch Hot Cut Training
  Self Paced course in Adobe PDF format
Revised: 04/22/10 File SE - Centrex® Ordering
Revised: 04/22/10 File SE - ISDN PRI-BRI Ordering
Revised: 04/22/10 File SE - Resale Complex Ordering
Revised: 04/22/10 File SE - UNE Loops Ordering
  File Unbundled Network Elements UNEs

Manual Ordering Training top
  File CLEC Manual Forms Training
  WMV file contained in self extracting archive. Supports the 09/18/08 Accessible Letter distribution. Right-Click, Save Target As..., then unzip. Do not attempt to open the file on the server, it must be saved to your local machine
  File Manual Ordering FAQ
  File Manual Ordering Guidelines

EBTA Training top
Revised: 04/22/10 File EBTA Training
  Electronic Bonding Trouble Administration (EBTA)

ASE ASR Ordering top
  File ASE Ordering

Enhanced Verigate Training top
Revised: 12/10/09 File Enhanced Verigate Demos Workbook
  For best results, save this document to the same folder as the self-extracting archive.
  File Enhanced Verigate Demos
  Right-Click, Save Target As..., then unzip Do not attempt to open the file on the server, it must be saved to your local machine

ExClaim Training top
Revised: 09/16/09 File Updates To Exclaim Training
  Essential Information: Updates to the course material.
  File Exclaim For Experienced Uses
  Right-Click, Save Target As..., then unzip. Do not attempt to open the file on the server, it must be saved to your local machine
  File Exclaim For New Users
  Right-Click, Save target as..., then unzip. Do not attempt to open the file on the server, it must be saved to your local machine

LEX Training top
Revised: 04/22/10 File LEX Web Student Guide
  File LEX Web Training Demonstrations.
  Right-Click, Save Target As..., then unzip Do not attempt to open the file on the server, it must be saved to your local machine

9 State Wireless top
Revised: 04/15/15 File WOS Training Package
Revised: 04/15/15 File WOS Tutorial