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Handbook for Illinois, Indiana, Michigan, Ohio, Wisconsin


  • Migrations of any product must be done on a like-for-like basis
  • A complex product cannot be converted to POTS on an ACT of ‘V’
  • Changing from a Complex product to POTS would require that the service be first “Migrated As Is” (ACT 'W'), and then a subsequent order submitted to request the change to POTS.

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Revised: 10/24/14 File 12-State Migration Policy
Revised: 09/21/09 File Partial Migrations