AT&T Clec Online





Handbook for Arkansas, Kansas, Missouri, Oklahoma, Texas

AT&T Billing Documents and Forms

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NAVIGATION top
  File CLEC Online
  File Prime Access

BAN Establishment Forms top
Revised: 04/28/16 File BAN Request Form - Midwest - UNE - LWC Commercial Agreement
Revised: 04/28/16 File BAN Request Form - Southwest - Resale
Revised: 04/28/16 File BAN Request Form - Southwest - UNE - LWC
Revised: 04/28/16 File BAN Request Form - West - Resale
Revised: 04/28/16 File BAN Request Form - West - UNE LWC
  File (this is not a link) Southeast Q Accounts Please Note:
  all forms are required:
  • Blanket LOA - Southeast
  • Master Account Application - Southeast,
  • Misdirected CLEC CALLS - Southeast
    (for the initial Q-account provide also Proof of PSC/PUC Certification and NECA documents with OCN)
Revised: 04/28/16 File Southeast Blanket LOA
Revised: 04/28/16 File Southeast Master Account Application
Revised: 04/28/16 File Southeast Misdirected CLEC CALLS -
Revised: 04/28/16 File Southeast N-BAN To Establish CLLI
Revised: 04/28/16 File Southeast N-BAN To ADD CLLI to N-BAN

AT&T Billing Forms top
  File Late Payment Charge Claims
Revised: 11/19/19 File Billing Claims Dispute Form
Revised: 11/19/19 File Billing Claims Re-Dispute Form
  File Collocation Claims
  File Federal and State Specific Tax Forms
Revised: 04/19/13 File Dispute Resolution - Formal Informal
  File ExClaim
  ExClaim (Electronic Exchange of Claims)
Revised: 05/07/03 File Resale Select Bill Date Form (ESBA)
  California ONLY

Process top
  File BAN Establishment
  File Billing Adjustments and Claims
  File Electronic Funds Transfer (EFT) - All States
  File FUSF Waiver Certification

Reference top
Revised: 11/29/23 File ABS Billing Escalation Contacts
  File AT&T Daily Usage File
  File EDI 811/864 User Guides - 12 States
  File Slamming
  File UNE Monthly Bill Media & Format Reference
  File Resale Monthly Bill Media & Format Reference

Midwest Region top
  File Billing References

Southwest Region top
  File Billing And Service Guides, Interconnection
  File Data Exchange Binder
  File Monthly Statement Guides

West Region top
  File Billing References
 
  • AT&T 2 State Customer Service Record
  • AT&T 2 State Enhanced Summary Billing Arrangement (ESBA)
  • AT&T 2 State General Billing Overview
  • AT&T 2 State General UNE Billing Information
  • AT&T 2 State Resale Billing-Usage
  • San Diego Surcharge Advisory
  File Monthly Statement Guides

Southeast region top
Revised: 03/05/15 File Introduction
Revised: 03/05/15 File Purpose Statement
Revised: 03/05/15 File Audience
Revised: 03/05/15 File How to Read This Guide
Revised: 03/05/15 File General Assumptions
Revised: 03/05/15 File Billing Accounts
Revised: 03/05/15 File Billing Overview
Revised: 03/05/15 File Daily Processing
Revised: 03/05/15 File Bill Period Processing
Revised: 03/05/15 File Dispute Resolution
  See also: ExClaim application
Revised: 04/21/15 File Cancellation Charge Percentage Chart CRIS/CABS
  July 2005
Revised: 03/05/15 File Billing Format Overview
Revised: 03/05/15 File Custom Large User Bill (CLUB)
Revised: 03/05/15 File CABS Bill layout
Revised: 03/05/15 File J and N Bill layout
Revised: 03/05/15 File Billing and Delivery Options
Revised: 03/05/15 File CRIS Billing Options
Revised: 03/05/15 File CABS Billing Options
Revised: 03/05/15 File EDUF General Overview
Revised: 03/05/15 File Access Daily Usage File
Revised: 03/05/15 File Optional Daily Usage File
Revised: 03/05/15 File Enhanced Options Daily Usage File
Revised: 03/05/15 File Connect Direct
Revised: 03/05/15 File Billing Terminology
Revised: 03/05/15 File FAQ
  File Understand your Bill - Southeast Only